BetterOff

New HB/CTR platform now live at Kirklees Council

Rhea Cunio 1 minute read

It’s an exciting month for us at LookingLocal and Kirklees Council as we announce the go-live of our new Housing Benefit and Council Tax Reduction platform. The platform has taken us around 15-months to develop - from initial design to testing and finally making it live to the public.

BetterOff Show and Tell Day - 9th March

Rhea Cunio 2 minute read

Last week Kirklees Council and LookingLocal hosted the first local authority BetterOff Show and Tell of the year. Eight organisations from across the UK travelled to Huddersfield to hear about our welfare and benefits platform BetterOff.

BetterOff Housing Show and Tell

Rhea Cunio 2 minute read

Hyde Group and LookingLocal hosted the first BetterOff Show and Tell day exclusively for the housing sector

BetterOff and ScanStation Show and Tell Day - 13th July

Rhea Cunio 7 minute read

This Wednesday Kirklees Council hosted its fourth BetterOff Show and Tell day in Huddersfield. Six local authorities from across the country joined LookingLocal and Kirklees Council at the Huddersfield Leisure Centre to hear about the latest progress with BetterOff Kirklees.

The Next Chapter for BetterOff: HB/CTR

Rhea Cunio 6 minute read

BetterOff will soon see Housing Benefit (HB) and Council Tax Reduction (CTR) forms and processes made available to claimants.

Q&A from the latest BetterOff Show and Tell day

Rhea Cunio 6 minute read

Last week LookingLocal and Kirklees Council hosted their third BetterOff ‘Show and Tell’ day, which saw a range of local authorities and housing associations join Kirklees and Stockport Councils in London to discuss the new, ground-breaking welfare and employment platform.

BetterOff Show and Tell day 9th March - London

Rhea Cunio 8 minute read

Wednesday was our third BetterOff Show and Tell day this time hosted in London. Seven local authorities and housing associations from across the country joined us at The Club House in West London to hear about the latest progress with BetterOff Kirklees.

BetterOff Show and Tell Day - 28th Jan

Rhea Cunio 6 minute read

Yesterday was our second BetterOff Show and Tell day in Huddersfield. Nine local authorities and housing associations from across the country joined us at Huddersfield Town Hall to hear about the latest progress with BetterOff Kirklees.

CRM

Let’s help each other out

John Latham 2 minute read

Local public sector is uniquely positioned to share expertise, solution designs and code because there are hundreds of organisations with similar requirements operating non-competitively within the same statutory framework.

Cloud components

John Latham 5 minute read

What are the opportunities for UK local authorities to develop solutions from cloud components? What are the challenges? Who is doing it already?

Approaches to solution development

John Latham 3 minute read

How might councils approach development of technical solutions with a view to collaboration and re-use?

Health

Prevention: Is it really supported?

3 minute read

It’s easy to agree that prevention is better than cure when it comes to bettering the health of the population. Leading health organisations have recently published literature encouraging health services to increase their focus on prevention, with a view to saving money and reducing other costs to the economy.

Diabetes Awareness Week

Sheena Guthrie 2 minute read

Kirklees Council is taking an innovative, two-pronged approach to tackling diabetes using two digital platforms that employ cognitive behavioural techniques.

Everybody Active Show and Tell - 14th June 2016

Rhea Cunio 6 minute read

Yesterday 15 representatives from local authorities and health organisations joined Kirklees Council for the Everybody Active ‘Show and Tell’ day in Huddersfield.

Time to Talk: Time to Change

Sheena Guthrie 3 minute read

It is really encouraging to see the Time to Talk campaign which looks to end the stigma associated with mental ill health.

SelfCareHub Show and Tell Day - 2nd Feb

Rhea Cunio 5 minute read

Yesterday was our first SelfCareHub Show and Tell day in Huddersfield. 14 health professional from across the country joined us at the town hall to hear about the latest progress with the Kirklees version of SelfCareHub, My Health Tools.

Do something good for JanUary

Rhea Cunio 3 minute read

This month there is a campaign called, helpfully, JanUary - led by the National Obesity Forum which is aimed at encouraging people to “do something good for JanUary”

Housing

LocalOffer

ScanStation

ScanStation Show and Tell - Friday 20th October

3 minute read

Our Show and Tell events give local authorities a unique chance to see ScanStation in person, speak with the Kirklees team who work with it on a daily basis, and to find out more about the development of the product itself. Our latest event, which took place on Friday the 20th October, was another success. Taking place in the impressive Reception room at Kirklees Town Hall, over 20 delegates from the public and private sector came together to find out more about ScanStation.

ScanStation Show and Tell – Thursday 13th July

4 minute read

Last Thursday, LookingLocal hosted another successful Show and Tell event, bringing delegates from local authorities across the country together to showcase ScanStation, the integrated and transformative solution that delivers self-serve customer scanning for all kinds of documents and supporting evidence.

ScanStation Show and Tell - 6th Feb - Q&A

Rhea Cunio 3 minute read

Yesterday LookingLocal and Kirklees Council hosted their third ScanStation Show and Tell day, which saw 15 local authorities making a visit to Kirklees to see the ScanStation platform up close and hear about its implementation at the council.

random

The information, advice and guidance conundrum

Guy Giles 2 minute read

Information, Advice & Guidance or IAG. Catchy title it is not. But it is currently one of the big digital challenges for local public service delivery.

Private:Public can still work - integrated lifestyle services

Guy Giles 2 minute read

I spend way too much time on my phone, my laptop, tablet. It consumes so much of my day that I’ve fallen into the trap of thinking that everyone does the same and I think I may have allowed it to skew my thinking.

Let’s help each other out

John Latham 2 minute read

Local public sector is uniquely positioned to share expertise, solution designs and code because there are hundreds of organisations with similar requirements operating non-competitively within the same statutory framework.

Customers contribution to care: Direct Payments vs Invoicing

Lianne Viney 1 minute read

I’ve spent the last two years entrenched in process redesign of care assessments. As part of the analysis I researched the best method in which customer’s chose to pay for their care contributions to the council.

Blogging

John Latham less than 1 minute read

I’ve never blogged before, professionally or personally. This is mostly because I’ve been waiting to have an original thought.

showandtell

ScanStation Show and Tell - Friday 20th October

3 minute read

Our Show and Tell events give local authorities a unique chance to see ScanStation in person, speak with the Kirklees team who work with it on a daily basis, and to find out more about the development of the product itself. Our latest event, which took place on Friday the 20th October, was another success. Taking place in the impressive Reception room at Kirklees Town Hall, over 20 delegates from the public and private sector came together to find out more about ScanStation.

ScanStation Show and Tell – Thursday 13th July

4 minute read

Last Thursday, LookingLocal hosted another successful Show and Tell event, bringing delegates from local authorities across the country together to showcase ScanStation, the integrated and transformative solution that delivers self-serve customer scanning for all kinds of documents and supporting evidence.